Shady PTSU owner

Without mentioning too many names I came across someone speaking about how crappy they were recently treated by a PO. This POs site is fairly well known and after some listening I found out that the owner claimed to have had a "glitch" on her site and due to it this member had lost months worth of points and cash. The PO did nothing to fix the problem and her simple reply to the members trouble ticket was sometimes members get screwed...No wonder so many people fraud PTSU sites especially with POs that have that type of "I dont give a shit" attitude.